What Can You Import?
Products
Product items with pricing, SKUs, categories, and manufacturer details
Categories
Product category hierarchies and catalog organization
Promotions
Active promotions and special offers from your POS system
Why Import Data?
Keeping your product catalog synchronized with ClearLine enables:- Targeted Marketing: Create promotions based on specific products, categories, or price ranges
- Accurate Analytics: Track product performance and sales trends with up-to-date data
- Dynamic Loyalty: Configure rewards based on product purchases and categories
- Smart Promotions: Display relevant offers based on purchased items
Import Strategies
- Full Sync
- Incremental Updates
- Event-Driven
Send your entire product catalog in a single import. Best for: Initial
setup, major catalog changes, scheduled daily/weekly jobs
Import Endpoints
Import Products
Sync product catalog with SKUs, prices, categories, and manufacturers
Import Product Categories
Sync category hierarchies and catalog organization structure
Import Promotions
Sync active promotions and special offers from your POS
Authentication
Learn how to authenticate for import operations
Best Practices
Schedule Regular Syncs
Schedule Regular Syncs
- Daily full sync for most retailers (recommended during off-peak hours)
- Hourly incremental for high-volume or frequently changing catalogs - Real-time updates for critical changes like new products or price updates
Validate Before Importing
Validate Before Importing
- Ensure required fields are present and not empty - Verify prices are valid positive numbers - Check that category references exist - Confirm product IDs are unique
Handle Errors Gracefully
Handle Errors Gracefully
- Log all import responses (successes and failures) - Retry failed imports with exponential backoff - Don’t stop entire sync for individual item errors
- Alert your team for persistent failures
Maintain Data Consistency
Maintain Data Consistency
- Use the same product IDs across all imports - Import categories before products that reference them - Include all active items in full syncs - Don’t delete and re-create items unnecessarily